Destination

Frequently Asked Question

Serendip Trails is a premier tourism business in Sri Lanka, dedicated to crafting unique and memorable travel experiences. We offer personalized tours, cultural immersions, adventure trips, and digital nomad services tailored to meet your preferences.

Booking a tour is simple! You can:

  • Visit our website and use the online booking form.
  • Reach out to us via WhatsApp or phone for assistance.
  • Send us an inquiry through the Contact Us page.

Absolutely! We specialize in creating custom tours based on your interests, duration, and budget. Whether you want an adventure-packed itinerary or a relaxed cultural retreat, we’ll craft the perfect plan for you.

We offer a wide range of tours, including:

  • Cultural Tours
  • Adventure and Hiking Tours
  • Wildlife Safaris
  • Beach Escapes
  • Colombo Night City Tours
  • Digital Nomad Experiences

Yes! We welcome solo travelers and ensure you have a safe, enriching experience. Whether you join a group tour or explore on your own, we’re here to make your journey unforgettable.

  • Cultural Tours
  • Adventure and Hiking Tours
  • Wildlife Safaris
  • Beach Escapes
  • Colombo Night City Tours
  • Digital Nomad Experiences

Yes, all our tour packages include transportation in air-conditioned vehicles, guided by experienced drivers who ensure a smooth and comfortable ride.(T&C Apply)

Yes, we provide hassle-free airport transfers as part of our services. Let us know your flight details, and we’ll ensure a timely pickup or drop-off.

Your safety is our top priority. We:

  • Partner with certified guides and drivers.
  • Regularly inspect vehicles and equipment.
  • Stay updated on local safety guidelines.

We accept payments via:

  • Credit/Debit Cards
  • Bank Transfers
  • Cash Payments (in Sri Lankan Rupees or USD)

Our cancellation policy is flexible. If you cancel:

  • 7 days or more before the tour date: Full refund.
  • 3-6 days before the tour date: 50% refund.
  • Less than 3 days before the tour date: No refund.
    For more details, please check our terms and conditions.

Yes, we offer exclusive services for digital nomads, including coworking spaces, accommodation with high-speed internet, and unique local experiences to balance work and leisure.

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